REQUESTS FOR REFUND OR TRANSFER

Updated: June 2021

REQUEST FOR REFUND (8-week Programs):

  • Refund timeline is as follows:
    • 100% Refund prior to the start of classes
    • Prorated refund after classes begin up until the third week of programming.
    • No refund will be issued after the third week of programming

**Exceptions may be made due to extenuating circumstances, such as participant injury**

  • Refunds will be issued to the credit card used for payment.  Requests are processed within 7 days from the requested date.

Summer Camps:

  • Requests for refunds made 2 weeks in advance from camp starting date will be processed for the full registration fees.
  • Requests for refunds made 1 week in advance from camp starting date will be processed for 50% of registration fees..
  • No refunds are available for requests made within 6 days of camp starting date
  • No refunds available once camps have begun.

Tournaments:

  • Requests for refunds for Tournaments/Competitive Play can be made until noon the Thursday before the event is scheduled to take place. No refunds are available after that deadline.

TRANSFERS

  • At this time, transfers are only allowed before classes begin & as long as space is still available in the class. Once classes have started, transfers are not allowed.

 

Refunds may be requested via email to firstteecontracosta@gmail.com